Clouds of Vapor"s Justin Responds to Customer Backlash

Justin from Clouds of Vapor has posted on ECF, admitting that they were selling Ithakas at the meet. There was no explanation for why customers had not been notified of this decision or the status of their orders, nor was any justification given for why Ithakas were being sold by Clouds of Vapor before shipping pre-orders. While the post explains that pre-orders could be picked up in person at Vape Bash, no notification has gone out to customers informing them of this, and the number of Ithakas available for pickup was left vague.

“The… 20 Ithaka we did have to sell at the meet were at the price Imeo specified.”

There are questions about the number of Ithakas available for sale, which Clouds of Vapor has claimed to be 20. Some attendees at Vape Bash have reported seeing many more than that, and we here at Vape Squad have been able to confirm the names of at least four buyers, and have to assume we only know of a small fraction of the sales made.

No matter the number, it’s clear that the fact that any units were sold at all before pre-orders had been shipped has angered many CoV customers, as has the tone and content of Justin’s response.

Clouds of Vapor"s Justin Responds to Customer Backlash